On 14^th July 2022, Kenya Healthcare Federation (KHF) – the Health Sector Board of KEPSA, hosted the second KHF CEOs’ Forum at Serena Hotel. The CEOs forum brings together thought leaders from the entire health sector spectrum drawn from KHF membership and beyond to discuss emerging issues and network in order to map out new opportunities for collaboration.

In his opening remarks, Dr Kanyenje Gakombe – Chairman, KHF noted that the breakfast meeting hosted in partnership with AMREF Flying Doctors and Mediheal Group of Hospitals was with an aim of discussing the upcoming challenges facing the healthcare space. He highlighted the discussions held by KHF and other regulatory bodies on the emerging issue of outstanding debts owed to private health facilities by Resolution Insurance Limited.

Mr Stephen Gitau – CEO, AMREF Flying Doctors made a presentation on Emergency Medical Evacuation Services at the CEOs forum. He stated that AMREF Flying Doctors is the only air ambulance service provider in East Africa that has been in aeromedical transport; providing services such as air ambulance services, medical assistance services, and emergency life support skills training among others. “Maisha is an Air and Ground Ambulance Plan aimed at providing quality and affordable medical evacuation services throughout the East Africa Region.” He emphasized.

Mr Douglas Mburia – Director, Compensation & Insurance Risk Monitoring at Policyholders Compensation Fund made his remarks. Following an interactive Q&A session moderated by Dr Anastasia Nyalita – CEO, KHF, Mr Mburia updated participants on the compensation process; advising the affected facilities to provide as much information on the unpaid claims as possible, accompanied by a letter to the Managing Trustee, so as to initiate the process of verification of the claims.

In his remarks, Senior Manager, Licensing & Enforcement at Insurance Regulatory Authority Mr Kalai Musee emphasized the need for continued engagement, pointing out inefficiencies within the regulations and inviting contributions to amend the regulations. Mr Musee advised participants to submit, through KHF, any other health insurance challenges they may be facing with other insurance providers.

Ms Hazel Ojany – Africa Business Strategist, Lebombo gave a brief presentation on Data Protection and privacy. She highlighted the need for KHF members and the entire health sector to register with the Data Commissioner in accordance with the Data Protection Act, No 24. of 2019. She empathized that the healthcare industry was the top industry in the average total cost of the data breach. “Majority of healthcare breaches come from inside the organizations.” She concluded.