KEPSA participated in the launch of the 7th Kenya Revenue Authority (KRA) Corporate Plan held on 16th January 2019 at Times Tower. The 7th Corporate Plan 2018/19 – 2020/21 whose theme is, Revenue Mobilization through Transformation, Data-Driven decision-making and Tax Base expansion, will play a crucial role in realization of KRA’s Transformational Agenda. The transformational agenda is focused on enhanced customer service informed by data utilization which will enhance KRA’s service delivery to its stakeholders; key among them the private sector.
KRA Chairman, Amb. Francis Muthaura, noted that positive customer relations is a key driver to KRA success. To this regard, he applauded the modern tax facilitation that has incorporated technology. He noted that use of technology would effectively and efficiently enhance revenue collection through enhancing customer satisfaction and expanding of the customer base. The Plan will greatly facilitate realization of the country’s development agenda, the Kenya’s Vision 2030 and the Big Four Agenda.
Nelson Gaichuhie, Chief Administrative Secretary Treasury, in his speech reaffirmed the National Treasury’s support to KRA. He further noted that KRA is responsible for collecting almost 90% of the exchequer revenue therefore, it was imperative for the Ministry to give its undaunted support to the institution. However, he challenged KRA to further enhance its relationship with the counties arguing that enhanced relationships will expand the tax base thus the Nation realizing its development agenda.
In conclusion, the 7th KRA Corporate Plan will benefit the private sector through its technological pillar. The modern technology will enhance ability to register, file returns and pay taxes, which has been a major challenge. This will make it easier to for taxpayers to comply while the availability of data will help KRA provide optimal and targeted services to different customer segments.