On Tuesday 30th June 2020, the Ajira Digital program team comprising of staff from the Ministry of ICT Innovation and Youth Affairs, KEPSA, and business processing outsourcing firms (BPOs), Adept Technologies, and Daproim Africa participated in a judiciary walkthrough at the Milimani Law Courts in Nairobi.
The objective of the visit was for the Ajira program team to gain a deeper understanding of the Court Recording and Transcription System (CRTS) which is designed to amongst other things expedite the time taken to type proceedings and to shorten the case life cycle in the Judicial system.
During the visit, Justice Tuiyott briefed the team on the status of the Judiciary digitization initiative where a total of 6 courts at the Milimani law courts have been facilitated to conduct real-time recording of proceedings and digital transcription. This is in addition to the other courts at the high court and supreme court. Justice Tuiyott highlighted that the Judiciary was in the process of digitizing a total of 32 courts by December 2020 and a further 80 courts by 2022. This is anticipated to greatly improve the turnaround time for court cases.
In his remarks, Dr. Ehud Gachugu, Ajira Project Director noted that KEPSA had contracted two BPOs to support the transcription of proceedings and thereby facilitate judges and magistrates to put their pens down to concentrate and engage more in the court proceedings. The pilot program which will be implemented in partnership with the Judiciary will include the timely transcription of court proceedings, thereby reducing case backlogs and ensure the efficiency of court services.
Dr. Gachugu highlighted that the pilot program, spearheaded by the Ministry of ICT, Innovation and Youth Affairs, with funding from the Mastercard Foundation would set-up transcription sites within the Ajira youth empowerment centres that will be equipped and connected with broadband internet in Nairobi, Mombasa, Embu, Kiambu and Homabay counties to support transcription work from the 32 courts. An estimated 3,850 youth will be employed to support the exercise in the next three years contributing to the Government’s agenda of ensuring youth have access to dignified employment through digital and digitally-enabled initiatives.
Further, the pilot will develop a blueprint for the Government, Ministries, Departments, and Agencies (MDAs) to outsource work through digital platforms and Business Process Outsourcing (BPO) firms. This will, in turn, create employment opportunities that have direct and indirect benefits to the economy.
The Ajira Program team was then taken through the CRTS process from the online filling of cases, recording of proceedings, storage of the files, transcription processes, and retrieval of records.
In conclusion, the Judiciary team welcomed support from the Private sector and committed to continue to collaborate with partners to improve the judicial processes. The Ajira Digital team led by Dr. Ehud Gachugu and representatives from Adept Technologies and Daproim Africa was hosted by Honourable Justice Francis Tuiyott and Honourable Elizabeth Tanui.